Terms & Conditions

Noah Clinic welcomes you to our IV vitamin therapy clinic. These Terms and Conditions govern your use of our website and the services we provide.

By accessing our website, you agree to comply with these Terms. If you do not agree, please refrain from using our website.

Services we provide

The services rendered have not undergone evaluation by the Food and Drug Administration. These products are not designed to diagnose, treat, cure, or prevent any illnesses. The information available on this website is intended for informational purposes only and should not be considered medical advice. Always consult with your healthcare provider before starting any treatment program.

Eligibility to using our website

Our services are intended for individuals aged 18 and over. By using this website, you confirm that you are at least 18 years of age. If you are using the services on behalf of a minor, you acknowledge that you are the parent or legal guardian of the minor and assume full responsibility for their use of the services.

Legal Entity Disclosure

Please be advised that Noah Clinic operates under a different legal name, which is People's Wellness Clinic Ltd. All services provided, bookings, and transactions are carried out under this legal entity. This notice is in accordance with UK law, ensuring transparency and compliance in our business operations.

Payment process

At Noah Clinic, we offer various payment methods to facilitate our clients’ needs, including:

ONLINE PAYMENTS: Secure payments made through credit or debit cards via our website.

MANUAL PAYMENTS: Payments made in person, which may include cash or in-person card payments. Additionally, we also provide a payment link for convenience.

Changes to Services and Pricing

The provider reserves the right to modify or discontinue any of the services offered or to change pricing at any time without prior notice. Any changes will not affect services already booked or purchased.

Cancellation policy

Please notify us as soon as possible if you wish to reschedule any of your appointments.

To ensure the protection of our highly trained staff, we follow the cancellation policy below:

Any cancellations or rearrangements of appointments made less than 1 hour before the booking, it will incur a 100% charge.

Cancellations or rearrangements made within 12 hours of the appointment will incur a 50% charge.

Cancellations or rearrangements made more than 12 hours before the appointment will receive a full refund or can be rescheduled without any additional charges.

Arriving more than 30 minutes late for your appointment will be treated as a no-show, and a 50% charge of the total booking amount will be applied. Same applies if our staff waits more than 30 minutes for your mobile IV appointment, you'd be noted down as a no-show and a 50% charge will be applied.

Cancellation Policy regarding the Manual payment methods.

As previously mentioned, one of our payment options is "Manual Payment," which can be accessed both on our website during the booking process and when scheduling appointments via phone or WhatsApp.

To ensure fair practices for both clients and our clinic, we have established the following cancellation policy for our Manual Payments:

Cancellations made on the same day as your scheduled treatment will incur a charge of 50% of the treatment cost, and less than 1 hour before appointment will incur a 100% charge of the total treatment cost.

In such instances, an automatic payment link will be sent to the email address associated with your appointment. This payment link must be utilised to settle the owed amount for the cancellation.

By agreeing to our Terms and Conditions, you acknowledge and accept that failure to process the payment through the provided link may result in further action, including but not limited to:

Referral to a collections agency for non-payment.

Legal action for recovery of the outstanding balance.

We strongly advise our clients to adhere to scheduled appointments or to notify us of any changes at l day in advance to avoid incurring cancellation fees.

Warranties and Limitation of Liability

While we strive to provide high-quality services, we do not warrant that our services will meet your expectations or that they will be free from errors. We won’t be liable for any indirect, incidental, or consequential damages resulting from your use of our services. Your use of our services is at your own risk. Clients are strongly advised to seek medical attention in emergencies or if they experience adverse reactions to treatments.

Intellectual Property Rights

All content on our website, including text, graphics, logos, and images, is owned by or licensed to the Provider. Unauthorized use, reproduction, or distribution of any content is strictly prohibited. You may not use our intellectual property without prior written consent from the Provider.

Account Management

The Provider reserves the right to suspend or terminate your account if you violate these Terms and Conditions, engage in fraudulent activity, or otherwise misuse our services. Should we suspend or terminate your account, you may lose any accrued benefits and access to our services.

We also have a zero-tolerance policy for any inappropriate behaviour or abusive conduct towards our staff, and we reserve the right to terminate our services to you at any time.

Client responsibility

Clients are responsible for providing accurate information regarding their health and medical history. Regular communication is essential for effective treatment, and we expect clients to adhere to the scheduled appointments as outlined in our policies. We also have the right to deny your treatment at our discretion.

Amendments to Terms

The Provider may update these Terms and Conditions from time to time. Any changes will be posted on this website, and your continued use of the site after such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to remain informed of any updates.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in England